Bizfon Features

Inbound Call Handling

• Separate day and night greetings
• Call Waiting (multiple call support)
• User-configurable auto attendant
• Automatic fax detection
• Automatic transfer to operator
• Caller-initiated transfer to operator at any time during automated attendant greeting
• Customizable, informational messages
• Directory of names and extensions
• Direct dialing to extensions
• Music on Hold from attached audio source
• Professionally recorded greetings and informational messages available direct from Bizfon
• Fax line can be shared between fax and voice calls
• User-configurable group ring
• User-configurable operator
• Call forwarding to any off-site telephone (does not require telephone company call forwarding service)
• Voice mail message retrieval and management from any phone
• Password-protected access to telephone lines connected to the Bizfon System from any off-site telephone

 

Voice Mail

• Individual mailboxes
• Message waiting light
• Callers can record, review and re-record messages
• Date and time stamping of all messages
• Deleted messages can be restored
• Messages can be listened to, saved, deleted and forwarded to another extension
• Callers can transfer out of voice mail to another extension or to operator
• Pager notification of new voice mail messages
   

Voice Vault Card Support

• Increased voice mail capacity
• Virtual extensions
• Additional informational messages

Extension Call Handling

• Call Hold
• Call Transfer
• Call Pickup
• Caller ID
• Meeting Room Call Conferencing
• Follow Me Forwarding
• Do Not Disturb
• Speed Dialing
• Extension to extension Caller ID
• End user reset of an extension
• Redial
• Public Address